Frequently Asked Questions
About Our Products
What type of visual content do you sell?
We create premium VJ loops, live show visuals, and motion graphics packs designed for concerts, festivals, livestreams, and club events. We also build performance-ready effects and plugins for Resolume Arena, helping VJs and visual artists enhance their shows.
Are your visuals AI generated?
No. All of our content are made by 3D Artists & Global Touring VJs. All of our content, effects and plugins has been show-tested before being released on Visuals Market.
Are your visuals compatible with Resolume Arena?
Yes. All visuals and effect packs are fully optimized for Resolume Arena as they are rendered as Quicktime Movie (.mov) with DXV3 Codec. Our files are tested for smooth performance, fast playback, and real-time manipulation during live shows.
Do your visuals work in other VJ or editing software?
Absolutely. Our content works in any software that supports MOV or DXV3, including:
– Resolume Avenue
– Modul8
– VDMX
– TouchDesigner
– After Effects / Premiere
– Most media servers
Plugins, however, are created specifically for Resolume Arena.
You can also download Resolume Alley and convert our visuals to MP4. Or install DXV3 Codec and convert to any desired format through After Effect or Premiere.
– Resolume Avenue
– Modul8
– VDMX
– TouchDesigner
– After Effects / Premiere
– Most media servers
Plugins, however, are created specifically for Resolume Arena.
You can also download Resolume Alley and convert our visuals to MP4. Or install DXV3 Codec and convert to any desired format through After Effect or Premiere.
What file formats and resolutions do you provide?
Our visuals are delivered in the DXV3 codec, the industry standard for VJ performance. Most content includes 5K (5120×2160) or 4K versions for crystal-clear projection and LED wall setups.
On the specific product page you can see it's correct resolution. Here's a list of years when the content was created and it's resolution:
- 2025: 5120x2160px 30fps (5k resolution)
- 2020-2024: 3840x2160px & 5000x2160px 30fps (4k resolution)
- 2017-2018: 1920x1080px - 2560x1440px 30fps (Full HD - 2.5k resolution)
- 2014-2017: 1280X720px 30fps (HD resolution)
On the specific product page you can see it's correct resolution. Here's a list of years when the content was created and it's resolution:
- 2025: 5120x2160px 30fps (5k resolution)
- 2020-2024: 3840x2160px & 5000x2160px 30fps (4k resolution)
- 2017-2018: 1920x1080px - 2560x1440px 30fps (Full HD - 2.5k resolution)
- 2014-2017: 1280X720px 30fps (HD resolution)
Are the loops seamless and performance-ready?
Yes. Every loop is perfectly seamless and built for live performance. Many packs include breaks, builds, and drops, making it easy to sync visuals with music during shows.
Purchasing & Downloads
How do I download visuals after purchase?
All products are available for instant digital download. Once you complete checkout, your files appear in your account and remain available whenever you need them.
What payment methods do you support?
We accept all major credit/debit cards, PayPal, Apple Pay, and other secure payment options.
What if I lose access to my downloads?
Simply log into your Visuals Market account to re-download your purchased visuals and plugins. If you experience issues, our support team can help restore access.
I made a purchase years ago how do I access it?
Create a new account and we’ll match your past purchases. We do this manually so please expect up to 48hrs, we'll also notify you with an email that your previous orders has been added to your account. (Using a new email? Just contact us with your receipt!)
Technical Details
What are the system requirements for using your visuals?
We recommend a setup with:
– A modern GPU (NVIDIA or AMD graphics card)
– SSD storage
– At least 8–16GB of RAM
– Resolume Arena (7.23.1 - or other stable version)
See Resolumes Tech Specs
These specs ensure smooth playback of 5K/4K DXV3 files.
– A modern GPU (NVIDIA or AMD graphics card)
– SSD storage
– At least 8–16GB of RAM
– Resolume Arena (7.23.1 - or other stable version)
See Resolumes Tech Specs
These specs ensure smooth playback of 5K/4K DXV3 files.
How large are the download files?
High-resolution DXV3 visuals can be sizable. The download sizes varies and can be from 100MB to 10GB. While our effects are normaly less than 1MB.
Do your plugins require a specific version of Resolume?
Most plugins work with Resolume 7.23.1 and above. Check the product description for any specific version requirements.
Support & Updates
Do you offer refunds on digital products?
Due to the nature of digital downloads, we cannot offer refunds after files are accessed. If a file is corrupted or you encounter technical issues, we will gladly assist you or provide a replacement.
Please read more in our Terms and Conditions and Terms and Conditions of License.
Please read more in our Terms and Conditions and Terms and Conditions of License.
Do you update your visuals or plugins over time?
We normally don't update our visuals but if we get requested to update a specifc visuals we will. Our effects and plugins will always be updated to be able to work with the latest version of Resolume. When updates are released, you automatically get access to the new files in your account at no additional cost.
How often do you release new content?
We release new visuals and tools every week. You can follow our updates on social media or join our newsletter to stay informed.
How can I get help if I run into issues?
You can contact our support team anytime through our website. We respond quickly and can help with downloads, installation, performance issues, or Resolume plugin setup.
Custom Visuals & Special Requests
Do you offer custom visuals or plugin development?
Yes — depending on scheduling and project complexity, we accept requests for custom VJ content or custom-built Resolume plugins. Contact us with your project details to receive a quote.
Resources
Softwares and plugins we like:
